Department of Commerce – National Oceanic and Atmospheric Administration (NOAA)

Department of Commerce - NOAA

YRCI’s HR Remote Operations Center (HRROC™) began providing NOAA with staffing support services in February 2016. The intent of this contract was to help NOAA by eliminating a backlog of vacancies and to be a potential bridge to a larger, Department-wide contract opportunity. Within a short time, YRCI proved to be a valuable asset, producing timely, high quality deliverables to NOAA’s line offices while providing outstanding customer service.

The HRROC™ team filled priority vacancies with the Acquisition and Grants Office (AGO) and National Weather Service (NWS), all while building a knowledgeable team capable of handling NOAA’s highly scientific positions. Nearing the end of YRCI’s contract, NOAA announced they would retain YRCI for supplemental staffing support. YRCI helped NOAA pass a 2017 OPM DEU audit. Subsequently, YRCI was also tasked with reviewing and correcting all non-YRCI issues identified in the audit. Since then, YRCI has taken over 100% of NOAA’s staffing effort.

In February 2018, YRCI’s Bill Roscoe was named NOAA’s February Team Member of the Month for his exceptional hiring guidance and support to the National Weather Service (NWS). Most recently, YRCI was notified that due to YRCI’s HRROC™ work, NOAA has achieved their GFY18 hiring goals by hiring 1,229 positions - more than any in the past seven years. As the Director of NOAA’s Workforce Management Office stated, “We couldn’t have done it without the hard work of your dedicated team.”